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FAQ our company

What is MOZO Rooms?

MOZO Rooms is India’s Fastest Growing Network of Premium Budget Hotels. MOZO offers Standardized, Reliable and Comfortable Rooms at affordable prices across the country. Currently MOZO Rooms is present in 100+ Cities with 300+ hotels.

How Do I Make a Payment for my Booking?

There are several ways to make a payment for your MOZO Rooms reservation. We currently accept the following methods: Credit Card, Debit Card, Net Banking and, Pay at Hotel

What makes MOZO Rooms affordable?

MOZO Rooms’ pricing starts at INR 999/-.

What are the check-in/check-out times?

Our standard Check-in time is 12:00 pm and the Check-out time is 11:00 am.

What all documents should I carry while checking-in in a hotel?

Please carry a hard or soft copy of the booking confirmation mail or the booking ID mailed to you by us, along with the ID proofs (carrying the details of your name, photo and address) for each of the guests checking-in.

  • Valid ID proofs include Voter ID Card, Aadhaar Card, Driving License and Passport.
  • PAN cards are not accepted as a valid ID card.

How does a MOZO room look like?

All rooms come with free the below facilities in a MOZO Rooms:

  • AC Rooms
  • Free Wi-Fi
  • Complimentary Breakfast.
  • 24*7 Customer Support
  • Clean Washrooms and soft towels.
  • TV with cable/DTH connection
  • 24*7 Running Hot and Cold Water
  • Comfortable Bed
  • Spotless linen.

Do I get to book a MOZO if I have a local ID?

You can book room only with identification of another city. Local IDs are not accepted in some hotels

How can I reach to a MOZO Room?

We try to ensure that every effort is made to let you reach the hotel in the smoothest manner without getting hassled about the directions. Try the following:

  • The directions to the destination shared with the customers via SMS and email id.
  • 24*7 customer support available at your service.

How can I book a room at MOZO Rooms?

Booking a room with MOZO is simple ,easy and instant.

  • Book it on our website www.mozorooms.com
  • Call on our reservation number +91-745494-8848
  • Once the booking is made successfully, you will receive a confirmation SMS and email along with a Booking number. The Booking number is to be shown at the hotel while checking in.

How do I make a payment for my booking?

There are several ways to make a payment for the reservation:

  • Advance payment can made online using Credit Cards, Debit Cards and Netbanking.
  • Pay at hotel is also available for Some MOZO Hotels.

I have questions about my invoice, who do I call?

You can always Contact us on our 24*7 customer care Number +91-745494-8848 to get any of your queries addressed. Be rest assured they will do the needful.